Нow can I submit a complain?

At Kyrrex, your satisfaction is our top priority, and we strive to provide an exceptional experience across all our services. In the event you encounter any issues, we want to ensure a seamless process for submitting your complaint. Follow this guide to effectively file a formal complaint, and we’ll work diligently to address and resolve your concerns.

Step 1: Download and Fill Out the Complaint Form

The first step is to download and complete our official complaint form. This form is designed to capture all the essential information required to investigate and address your complaint. Ensure that you fill in all the necessary fields and provide any supporting documentation requested.

• Download the Complaint Form Here

Once the form is filled out, ensure it is signed and dated for authenticity.

Step 2: Submit the Form via Email

After completing the form, you need to submit it to Kyrrex via email. Attach the completed form along with any relevant supporting documents, such as screenshots, transaction records, or correspondence that may help us understand the issue better.

• Send your complaint to: [e-mail]

In your email, clearly state that the completed form is attached, and feel free to include any additional context or information in the body of the email to help streamline the process.

Step 3: Wait for Confirmation and Response

Once your complaint is submitted, you will receive an acknowledgment from our support team confirming receipt of your submission. Our team will review the complaint thoroughly and may request further clarification if necessary. We aim to resolve issues as quickly and efficiently as possible.